Order status
Track your order
Enter the order number from your confirmation email and the email you ordered with. Freight orders move in stages, not minute-by-minute pings — here's exactly where yours is.
How freight delivery works
Big cookers and fire pits ship on a freight pallet. The maker builds and crates yours, the carrier calls you to schedule a curbside window, and the driver drops it at the end of your driveway. Inspect the crate before you sign.
Read the full shipping and delivery page