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Shipping and delivery

Why do some grills take weeks to arrive?

Most live-fire cookers are welded to order by small American shops rather than pulled from a warehouse. The lead time on each product page is the maker's current build window.

The makers we carry are small fabrication shops. A 36-inch Santa Maria grill is cut, welded, ground and finished after you order it — there's no pallet of them waiting in a warehouse.

The lead time on each product page is the window the maker has quoted us most recently, and it's updated as their queue changes through the season. Spring and early summer run longest.

Once your cooker is built, it ships by freight and the transit itself usually takes three to seven business days depending on distance.

If you need something for a specific date, email us before ordering and we'll confirm the real build window with the maker first.

More on shipping and delivery

Still need a hand?

Email service@getbackyarding.com — a real person who cooks over fire answers, usually within one business day.

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